Delivery

Lovely Gifts deliver to the UK only at present.

  • Orders under 150g that can be delivered by large letter with Royal Mail will be a postage and packing cost of £1.65. 3-5 working days.
  • Orders over 150g - 999g will be a postage and packing cost of £2.60. 3-5 working days.
  • Courier delivery by DPD - Usually delivered within 3 working days is £6.00
  • Express Courier delivery by DPD within 2 working days is £8.50

UK FREE DELIVERY ON ORDERS  £45 and OVER. Plus, there are many selected pieces that offer free delivery, in particular, in the Ethical Fashion Jewellery department.


Free UK Mainland delivery on selected product lines. Some smaller but pricier items will be delivered by Courier so that there is automatic tracking and added security of delivery.

Delivery depends on the total weight and volume. Items that exceed 45cm x 35cm x 8cm or 16cm x 16cm x 16cm, or rolled shaped 45cm x 8cm can no longer be sent as a small parcel in the post and will therefore be delivered by Courier.

To keep costs lower and better for the environment, the items are packaged in plain brown paper/bubble wrap. All sourced as eco friendly/ethically friendly as possible.

For courier deliveries:

Please ensure you provide a delivery address, where someone will be available to receive the delivery between 7.30am and 5.30pm, Monday to Friday.

If the couriers are unable to complete a delivery due to nobody being present, a calling card will be left asking you to contact them directly to arrange a re-delivery.

If you do not contact the couriers within 2 days of receiving this card, the goods will be returned to our Dispatch Depot and a re-delivery charge may be applicable to your order.

Returns/Refunds

Your Right of Cancellation

You have the right to cancel your contract with lovely-gifts.co.uk at any time up to 30 days after receipt of your goods, in line with your statutory rights. To cancel your contract you must advise lovely-gifts in writing, either by post, by e-mail or by using the Contact Me page of the website. (Opens in new page)

Should you wish to cancel your contract after the goods have been delivered to you, you will be responsible for returning the goods within 30 days, at your own cost, unless the goods are faulty or mis-described.

You will be refunded for the goods within 30 days of notifying lovely-gifts.co.uk in writing of the cancellation.

Refund Policy

If you are eligible for a refund, lovely-gifts.co.uk will refund you back to the method of payment you used when you originally paid for your order (PayPal). Please note: it is your responsibility to advise us of any changes to your PayPal email address. Refunds can take up to 14 days to process.