Delivery & Returns

Lovely Gifts delivery prices - Now includes international delivery.
       All weights are shown on the product pages on the website.

       UK - FREE DELIVERY ON ORDERS  £45 and OVER. There are many selected pieces that offer free delivery, particuarly in the Ethical Fashion Jewellery department.

       Items with 0.00 weight, will be for free UK Mainland delivery.

Items with a low weight but awkward shape for example, may need to be sent by Courier, this also includes higher valued items such as in the jewellery department. It will state in the product description.

UK Mainland
Inverness & Belfast
0 FREE Royal Mail
UK Mainland
Inverness & Belfast
100g - 399g £1.65 Royal Mail
UK Mainland
Inverness & Belfast
400g - 799g £2.35 Royal Mail
UK Mainland
Inverness & Belfast
800g - 999g £3.20 Royal Mail
UK Mainland
Inverness & Belfast
1000g - 1001g £3.95 Royal Mail
UK Mainland
Inverness & Belfast
1002g - 5000g £5.00 Courier

Delivery depends on the total weight and volume. Items that exceed 45cm x 35cm x 8cm or 16cm x 16cm x 16cm, or rolled shaped 45cm x 8cm can no longer be sent as a small parcel in the post and will therefore be delivered by Courier.

To keep costs lower and better for the environment, the items are packaged in plain brown paper/bubble wrap. All sourced as eco friendly/ethnic friendly as possible.

International Delivery

Courier delivery for orders sent to European Countries will be a cost of £13.45.

For courier deliveries:

Please ensure you provide a delivery address, where someone will be available to receive the delivery between 7.30am and 5.30pm, Monday to Friday.

If the couriers are unable to complete a delivery due to nobody being present, a calling card will be left asking you to contact them directly to arrange a re-delivery.

If you do not contact the couriers within 2 days of receiving this card, the goods will be returned to our Dispatch Depot and a re-delivery charge may be applicable to your order.


Your Right of Cancellation

You have the right to cancel your contract with at any time up to 30 days after receipt of your goods, in line with your statutory rights. To cancel your contract you must advise lovely-gifts in writing, either by post, by e-mail or by using the Contact Me page of the website. (Opens in new page)

Should you wish to cancel your contract after the goods have been delivered to you, you will be responsible for returning the goods within 30 days, at your own cost, unless the goods are faulty or mis-described.

You will be refunded for the goods within 30 days of notifying in writing of the cancellation.

Refund Policy

If you are eligible for a refund, will refund you back to the method of payment you used when you originally paid for your order (PayPal). Please note: it is your responsibility to advise us of any changes to your PayPal email address. Refunds can take up to 30 days to process.

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